Stronger Together

The platform that combines customer retention, customer acquisition and complex UGC handling.

Duel-acquire

Acquire more customers

A hub of growth-based features including an integrated refer-a-friend system & our own social post reward system.

  • Auto-generate and track customer referral codes
  • Automatically deliver points and rewards to customers for referrals on checkout
  • Drive Instagram and Facebook posts from tens of thousands of people

 

Duel-customer-retention-and-loyalty

Retain & reward customer loyalty

Reward your passionate customers for repeat purchase and direct online and offline engagement.

  • Flexible loyalty points and rewards distributed within the same all-in-one platform
  • Easily integrated into eCommerce via a light-touch checkout pixel
  • Periodic engagement can be rewarded with points, like social following, providing feedback, leaving reviews and much more

 

Duel-Increase-Sales

Increase conversion rates

Take the incredible content and testimonials created by your passionate customers and use it to sell more online. 

  • Collect user generated content (UGC) from customers, and pipe it directly into SKU-specific product display pages (PDPs)
  • Generate additional customer reviews and testimonials on popular review platforms 
  • Increase conversion rates on PDPs by up to 20%
Duel-Incentives

Points & tiers based rewards programs

Drive long-term, organic brand advocacy through an engaging rewards program for your customers.

  • Complex reward and engagement system designed by a behavioural psychologist
  • Customisable challenges encourage customer engagement in ways that fit the goals of the brand 
  • Engage tens of thousands of customers with scalable reward distribution

Flexible & Scalable

A powerful brand dashboard generates and tracks an engaging customer portal. 

Duel-communities

Build bespoke communities

Build any customer community, including VIP programs, fan clubs, ambassador programs and more.

  • Encourage continuous, two-way communication between engaged customers and your brand
  • Multi-program support enables brands to run separate programs for customers and ambassadors
  • Dedicated VIP and ambassador profile pages
Duel-All-In-One-Solution

All your engagement in one place

Boost your engagement by combining all of your strategies onto one cohesive platform.

  • Holistic dashboard for tracking ROI and engagement
  • Built-in referral, loyalty, social post tracking and UGC galleries
  • Enables tracking of multiple programs from one centralised dashboard
Duel-Branded-Experience

Create a beautiful, branded customer experience

Customise the platform to match the exact guidelines of your brand.

  • Complete control over theming and graphics
  • Fully branded weekly digest & other system-generated emails
  • Program hosted under a custom subdomain on a brand's site

 

Duel-eCommerce-integration

Integrate with any eCommerce platform

Use  customer and ambassador generated content on your eCommerce pages.

  • Quick, simple integration with any eCommerce platform
  • Collect and display UGC on every product display page
  • Full GDPR compliance for all integrations