Duel Customer Loyalty Page | Brand Advocacy Platform for eCommerce

Accelerate organic growth by tapping into your existing community of loyal customers

There's no better advocate than those that love you.

And true customer loyalty is about participation, contribution, belonging and advocacy.

Duel's Customer Loyalty software allows brands to incentivize engagement and repeat purchases - through a VIP rewards program or club.

We believe a strong community builds a deeper emotional connection between brand and Customer.

We know this sense of community results in an increase in organic word-of-mouth growth meaning higher customer retention and acquisition rates.

We asked Duel to help us drive this community-led strategy, empowering our existing, passionate customer base to drive word of mouth growth for us.

Kunal Dumani, Chief Operating Officer, Monica Vinader

See case studies

Fully branded web portal for your customers

Each program is an interactive extension of your website, for members to collaborate and interact with your brand as well as receive rewards.

Complete brand challenges, tasks and activities that align with your values Group 37016

Create and upload user-generated content (UGC) to show their love Group 37017

Make purchases in exchange for loyalty points, all tracked Group 36958

Refer their family and friends, with the option of referral codes for discounts Group 36959

Complete surveys, polls and reviews to share greater customer insight Group 36974

Level up through tiers and receive further rewards and perks Group 37020

Bring customers close to the brand with total flexibility

Set bespoke member challenges and tasks for everything that truly matches your brand values. Authentic interaction for long term loyalty.

Share thousands of different challenges and tasks depending on your strategy Group 36993

Segment customer groups to drive advocacy actions unique to each Group 37021

Provide comprehensive guidance and requirements to maintain brand integrity Group 36971

Rely on built-in contracting, permission and legal frameworks for ease of use Group 36994

Connect plugins that allow your brand to integrate other activities and tools Group 37015-1

Engage and entertain with rewards based on customer behavior

Every program can have a reward mechanism completely tailored to your unique customers and their needs. Gain freedom with true flexibility.

Membership club or ‘airline style’ tier systems that unlock rewards and perks Group 36973

Automatic distribution of rewards to minimize management overhead Group 36960

Segment customer communities by passion points and specific behaviors Group 37018

Exclusive deals for specific members, to manage discounting and inventory Group 37012-1

Bring customers closer with user-generated content

Scale the power of loyalty programs by encouraging authentic UGC uploads. Share how other members in the community are engaging with your brand.

Collect and manage a library of high-quality content from customers Group 37022

Automate usage rights and permission management to streamline processes Group 36961

Allow product and SKU tagging via content uploads for your whole catalog Group 37019

Increase conversion with shoppable galleries for inspiration across your site Group 36996

Effortless management and endless integrations for next-gen loyalty

Each program is designed with Duel’s team of Brand Advocacy Consultants, specific to your tech requirements and powered by our software.

Integrate across all touchpoints, including your eCommerce, CRM and more Group 36995-1

Use bespoke API options and our extensive platform integration list Group 37007

Simple technical onboarding to deliver a full program in under 4 weeks Group 37014-1

World-class support from our team to ensure community management success Group 37013-1

Chat to a Brand Advocacy Consultant today to launch your Customer Loyalty program

Request a demo

‘Retail brands looking to maintain and improve engagement with customers should leverage Duel to create a direct-to-consumer channel.’

Kelsie Marian, Principal Analyst: Retail, CRM and Customer Experience at Gartner

Want to increase awareness and acquisition?

Discover Duel's Brand Ambassador programs instead.

Track, manage and grow referrals, affiliate revenue and sales
Amplify and measure the impact of your combined social reach
Build authentic trust via user-generated content

Learn More: Ambassador Programs

Next-generation customer loyalty programs for eCommerce

Accelerate organic growth by tapping into your existing community of loyal customers

We believe a strong community builds a deeper emotional connection between brand and Customer.

We know this sense of community results in an increase in organic word-of-mouth growth meaning higher customer retention and acquisition rates.

We asked Duel to help us drive this community-led strategy, empowering our existing, passionate customer base to drive word of mouth growth for us.

Fully branded web portal for your customers

Bring customers close to the brand with total flexibility

Engage and entertain with rewards based on customer behavior

Bring customers closer with user-generated content

Effortless management and endless integrations for next-gen loyalty

Chat to a Brand Advocacy Consultant today to launch your Customer Loyalty program

‘Retail brands looking to maintain and improve engagement with customers should leverage Duel to create a direct-to-consumer channel.’

Want to increase awareness and acquisition?

Discover Duel's Brand Ambassador programs instead.

Get in
Touch

Request a demo

Next-generation customer loyalty programs for eCommerce

Accelerate organic growth by tapping into your existing community of loyal customers

We believe a strong community builds a deeper emotional connection between brand and Customer.

We know this sense of community results in an increase in organic word-of-mouth growth meaning higher customer retention and acquisition rates.

We asked Duel to help us drive this community-led strategy, empowering our existing, passionate customer base to drive word of mouth growth for us.

Fully branded web portal for your customers

Bring customers close to the brand with total flexibility

Engage and entertain with rewards based on customer behavior

Bring customers closer with user-generated content

Effortless management and endless integrations for next-gen loyalty

Chat to a Brand Advocacy Consultant today to launch your Customer Loyalty program

‘Retail brands looking to maintain and improve engagement with customers should leverage Duel to create a direct-to-consumer channel.’

Want to increase awareness and acquisition? Discover Duel's Brand Ambassador programs instead.

Get inTouch

Want to increase awareness and acquisition?

Discover Duel's Brand Ambassador programs instead.

Get in
Touch